Grievance Officer
In accordance with applicable laws and platform requirements, users may contact our Grievance Officer regarding complaints, concerns, privacy issues, account-related matters, content disputes, fraud reports, or policy violations.
Smart Couple is a trusted matrimony platform helping brides and grooms find their perfect life partner.
In accordance with applicable laws and platform requirements, users may contact our Grievance Officer regarding complaints, concerns, privacy issues, account-related matters, content disputes, fraud reports, or policy violations.
Name: Grievance Officer Organization: Sri Group of Companies Email: grievance@srigroupofcompanies.com Support Email: support@srigroupofcompanies.com Website: https://srigroupofcompanies.com
Users may submit complaints related to: • Privacy and personal data concerns • Fake or fraudulent profiles • Harassment or abusive behavior • Content violations • Account suspension issues • Refund and payment disputes • Any violation of platform policies
• Complaint acknowledgment: Within 48 hours of receipt. • Resolution or update: Within 15 days from the date of complaint submission, subject to the complexity of the matter.
Users should include the following details while submitting a grievance: • Full Name • Registered Mobile Number • Registered Email Address • User ID (if available) • Description of the complaint • Relevant screenshots or supporting documents (if any) Smart Couple will make reasonable efforts to investigate and resolve all legitimate complaints in a fair and timely manner.
💖 మీ జీవిత భాగస్వామి కోసం వెతుకుతున్నారా?
స్మార్ట్ కపుల్లో
అన్ని కమ్యూనిటీలకు విశ్వసనీయ పరిచయ వేదిక.
ఇప్పుడే ఉచితంగా నమోదు చేసుకోండి!